Reference

How menang123 apk Handles Your Information

When you open an account with us, we collect only what we need to verify your identity, process your deposits via DANA, OVO, GoPay or QRIS, and pay…

Data encrypted end-to-endNo third-party ad sellingAccount access from any device
menang123 apk How menang123 apk Handles Your Information
REACH US ANYTIME

How to Contact Us About Your Data

Team online

Live Chat

Open the chat window in the bottom right of your lobby and ask about your data. Our team responds during operating hours to answer privacy questions and help with account adjustments.

Email

Send a data request to our support email address listed in your account Settings. Include your username and the specific information you need; we reply within five business days.

Account Settings

Log in to your account, go to Settings > Privacy & Data, and you'll see your stored information, permissions and contact options all in one place.

SECURITY & CONTROL

How We Protect and Let You Manage Your Data

Encrypted Storage

All personal data sits on secure servers with SSL encryption. Your payment details are tokenised — we store a reference code, not your actual DANA, OVO, GoPay or QRIS account numbers.

Cookie Transparency

We use cookies only to keep you logged in, remember your language and region, and track which games you view in the lobby. You can disable non-essential cookies in your browser settings.

Access & Correction

You can view and update your account name, email and phone number inside Settings at any time. If you spot incorrect data, tell our support team and we correct it within one business day.

Download Your Data

Go to Privacy & Data in Settings and request a full copy of your account information, game history and payment records. We send it as a downloadable file within three business days.

Close Your Account

You can close your account at any time from Settings > Account. Your personal data is deleted after the regulatory retention period; your game history remains anonymised for our records.

Report a Problem

If you think your data has been misused or accessed without permission, contact our security team immediately via live chat. We investigate and respond within 24 hours.

Privacy Questions Our Players Ask

No. We never sell your personal information to advertisers, affiliates or third parties. We share data only with payment processors like DANA and OVO to complete your transactions, and with regulators where local law requires it.

Yes. Your complete game history is in Account > Game History. You'll see every session, game name, bet amount and result. Download your full history from Privacy & Data in Settings as a file you can keep.

We delete your active profile data within 30 days. Anonymised game records and payment logs stay for seven years where local law permits, for tax and anti-fraud compliance. Your name and email are removed from all systems.

Yes. We use industry-standard encryption and never store your actual payment credentials. GoPay and QRIS transactions are tokenised — we keep a secure reference only. All deposits are verified before crediting your account.

Click Forgot Password on the login page. We send a reset link to your registered email. The link expires after one hour for security. If you don't receive it, check your spam folder or contact live chat.

Absolutely. Go to Settings > Privacy & Data and click Request My Data. We compile your personal info, account details and game history into a single file you can download within three business days.

No. We track only what happens inside your account and our lobby — which games you open, your session times, bets and withdrawals. We don't follow your browsing on other websites or apps.